Richard has been working for Dispute Resolution Ombudsman Ltd since 2019, primarily in the financial management of the rail contract. He graduated with a BA (Hons) in Business studies from the University of Northumbria in 1990.

In 1992, he qualified with the Associates of Cost and Management Accountants (ACMA). He has worked for brands including Gillette for which he undertook an international assignment in Boston Massachusetts, in roles of increasing responsibility in the Finance Function. Richard worked for Apple between 2001 – 2016 in a variety of Financial Controller Roles – covering the UK, Scandinavia, France, Germany in addition to the Pan European Online Business.